BIRO Orders — orders in one place
For small makers and sellers who take orders by phone, message, Instagram or WhatsApp. Instead of a notebook and scattered messages — one overview: what was ordered, for when, and at what status.
BIRO Orders is the newest of the family — it exists as a working concept, and the visual demo is in preparation. What you read below is what the system actually does, without embellishment.
- New — enquiry arrived (phone, message, Instagram, WhatsApp, in person)
- Confirmed — agreed what and by when
- In preparation — being made
- Ready — awaiting pickup or delivery
- Completed · or Cancelled
Payment status (unpaid / partial / paid) is kept only as a record — BIRO Orders does not take payments and does not issue receipts.
What it does
- A catalogue of the items you make or sell (name, unit, quantity, price per item).
- Order intake with the channel it arrived on and the customer's details.
- Statuses: new → confirmed → in preparation → ready → completed (or cancelled).
- Due date, pickup or delivery, and a note on each order.
- "What needs attention today" — today's and overdue orders at the top.
- An internal order summary for print (clearly marked: not an invoice).
What is not included
- It is not an online shop — customers do not order or pay through the website themselves.
- No payments, fiscal receipts or e-invoicing (SEF).
- No courier integrations or parcel tracking.
- No automatic messages to customers without a person's confirmation.
- No guarantee of more orders or sales.
How it would work in practice
An example for a small home business (cakes to order). Names and data are fictional.
- In the morning: you open "What needs attention today" — two orders are due today, one is overdue from yesterday. You call the customer whose order is late.
- During the day: a message arrives on Instagram — you add a new order, pick items from the catalogue, enter the due date and channel "instagram". Status: new.
- Once agreed: you move it to "confirmed", and when you start making it, to "in preparation".
- When it's done: "ready" → the customer picks it up → "completed". Every order and deadline is in one place, not in three notebooks and two phones.
What the pilot covers, and what you provide
We adjust
- The catalogue of your products and units of measure.
- Status names and the channels your orders arrive through.
- Whether you use pickup, delivery or both.
- The layout of the internal order summary.
You provide
- A list of products with rough prices (if you want prices in the system).
- How you take orders now and where they most often get lost.
- One person to try the system during the pilot.
Orders reaching you in five places?
Write to us about how you take orders now and what most often gets lost. We'll suggest how BIRO Orders could look for your business and how a pilot would run — no obligation.