From a single product
to an order you can see.
A shop is not a list of products. It is a chain that runs from the first click to the moment you know what you are packing and for whom. Wherever the chain breaks, that is where the customer gives up.
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The product
A photograph, a price, a description and availability. The customer has to understand exactly what they are buying before they click.
You: enter and edit it yourself -
The basket
Quantity, total and delivery cost in one place, with no surprise at the last step.
You: see what was left in the basket -
Payment
Card, cash on delivery or bank transfer. The method is chosen according to how your customers actually pay.
You: choose which methods exist -
The order
What was ordered, who ordered it and where it goes — written down, not in a message that gets lost.
You: know what you are packing today
The four parts that make a shop.
A shop is not just a good-looking list of products. It is a chain that has to work from the first click to the moment you know what to pack.
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01 / Catalogue
Product catalogue
Products with individual pages, categories and variants — size, colour, packaging. The foundation everything else rests on.
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02 / Basket
The basket
The customer adds several items, changes the quantity and sees the total before confirming the order.
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03 / Payment
Payment
We choose the payment method according to how you trade — from cash on delivery to online payment. What is feasible we check at the brief.
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04 / Orders
Orders
A view of incoming orders with statuses, so you are not hunting for details through email and messages.
Integrations get agreed, not promised up front.
We are not going to list services on the website just to make the list look rich. At the brief we check what you already work with and what is genuinely feasible in your case, and that is what goes into the quote.
The areas that come up most often
Payment, delivery, the record of orders and status notifications to the customer. Those are the four places where a shop most easily gets stuck if it is not planned.
How we check it
We ask how you take orders now, who ships the goods and what you use to keep records. Only then do we say what can be connected and what cannot.
If something is not feasible, or makes no sense at your scale, we will say so at the brief — before the quote, not after it.
A quote based on scope, not a package.
The standard €600 and €900 packages cover the site and a catalogue without online payment. A shop falls outside that, so the price is worked out separately.
The scope sets the price
The number of products, the variants, the payment method and the integrations — these change the work, and so they change the figure.
The quote comes after the brief
We do not give a figure before we know exactly what is needed; “from” prices help nobody here.
Maintenance is optional
For shops there is a level at €210 a month — 4 hours of work, a weekly backup and a monthly test purchase.
For the standard packages you can put a price range together yourself in the cost calculator, and the maintenance levels are on the Website maintenance page. This is the final price of the service. VAT is not charged, as the provider is not registered for VAT.
What people ask us most.
How much does an online shop cost?+
A shop is not a standard €600 or €900 package, so there is no fixed price on the site. We produce a separate quote based on the scope — the number of products, the way payment works and the integrations you need. You get the quote after a short brief, before you pay for anything.
How does it differ from a catalogue?+
A catalogue displays the offer, and the order comes through contact. A shop has a basket, online payment and a record of orders. A catalogue is part of the standard packages; a shop is a system of its own.
Which integrations are possible?+
It depends on how you work — the payment method, delivery, the record of orders and the notifications customers get. Which services we actually use is agreed at the brief, based on what you already work with. We promise nothing up front until we have checked what is feasible in your case.
Is a shop maintained after it is built?+
Maintenance is optional and never compulsory. For shops there is a maintenance level at €210 a month — 4 hours of work, a weekly backup and a monthly test purchase. Exactly what goes into which level is set out on the Website maintenance page.
A catalogue and a shop are not the same thing — here is the difference.
Catalogues
A clear offer, without online payment
ServiceBIRO Orders
Orders in one place
GuideHow much a website costs in Serbia
Ranges from a sample of 19 public price lists
ServiceWebsite maintenance
Six levels, fixed prices, no subscription
Tell us what you sell
and how you take orders today.
On that basis we produce a quote against the real scope. If we think a catalogue is enough for now, we will say that too.