Business app · Orders

Orders in one place,
not in three notebooks and two phones.

A catalogue, order intake and a record with statuses — for small producers and sellers. No payments, no invoices.

DEMO · PILOT

These are working demo systems, not a finished cloud product and not a client’s production application. Every business gets its own version through a pilot — we adapt the labels, the workflow and the data, then check together whether the system actually helps.

Who it’s for

For a business measured in orders.

Home businesses, small producers and sellers — anywhere orders arrive from Instagram, Viber and the phone, and the deadlines live in someone’s head.

What it looks like

Real screens from the system.

The list of orders, one order in detail, and entering a new one. All the data is made up.

Every order in one place — with a status and a channel next to each one.
Every order in one place — with a status and a channel next to each one.
One order in detail — everything that was agreed is written down.
One order in detail — everything that was agreed is written down.
The status changes in one move: new → confirmed → in progress → ready.
The status changes in one move: new → confirmed → in progress → ready.
An Instagram message becomes an order in half a minute.
An Instagram message becomes an order in half a minute.
Filter by status — you see only what is waiting on you.
Filter by status — you see only what is waiting on you.
The same view on a phone — next to the oven, not at a desk.
The same view on a phone — next to the oven, not at a desk.
Statuses

Five states, one flow.

Newarrived, not yet confirmed
Confirmedwhat and by when has been agreed
In progressbeing made
Readywaiting for collection or delivery
Completed · or Cancelledclosed

The payment status (unpaid / part-paid / paid) is kept as a record only — BIRO Orders does not take payments and does not issue invoices.

How it would work in practice

A single day in a small home business.

An example from a made-to-order cake business. The names and the data are made up.

08:00In the morning

What needs attention today

Two orders are for today, one has been late since yesterday. You call the customer whose order is late.

13:20During the day

A message arrives on Instagram

You enter a new order, pick the items from the catalogue, set the deadline and the channel “instagram”. Status: new.

16:00Agreement

Confirmed → in progress

Once it is agreed you move it to “confirmed”; when you start work, to “in progress”.

The end of it

Ready → completed

The customer collects it. Every order and every deadline is in one place.

Who does what

What the pilot covers, and what you provide.

We adapt

  • The catalogue of your products and the units you sell them in.
  • The status names, and the channels your orders come in through.
  • Whether you do collection, delivery, or both.
  • The layout of the internal order sheet.

You provide

  • A list of products with indicative prices (if you want prices in the system).
  • How you take orders today, and where they most often get lost.
  • One person who will actually use the system during the pilot.
Being straight

What it does — and what we don’t promise.

What it does

  • A catalogue of the items you make or sell (name, unit, quantity, price per item).
  • Taking an order, with the channel it came from and the customer’s details.
  • Statuses: new → confirmed → in progress → ready → completed (or cancelled).
  • A deadline, collection or delivery, and a note against every order.
  • “What needs attention today” — today’s orders and the late ones at the top.
  • An internal order sheet you can print (clearly marked: not an invoice).

What we don’t promise

  • It is not an online shop — customers do not order or pay for themselves through the website.
  • No payments, no fiscal receipts and no SEF (Serbia’s electronic invoicing system).
  • No courier integrations and no parcel tracking.
  • No automatic messages to customers without a human approving them.
  • No guarantee of more orders or more sales.
A pilot for your business

Do your orders arrive
in five different places?

Tell us how you take orders today and what most often gets lost. We’ll suggest what BIRO Orders would look like for your business, and how a pilot would run — with no obligation.